As a UX Research Intern you will need to think strategically, be creative, and negotiate design solutions in relation to business goals. Help collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments. You will identify and incorporate complex technical and business requirements into research and help advocate research findings to diverse audiences through written reports and in-person presentations.
Amazon internships are full-time positions, and interns should expect to work Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day.
Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. By applying to this position, your application will be considered for all (Profile) roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle, Bellevue, Redmond), Greater Bay Area (San Francisco, Sunnyvale, Santa Clara), Greater DMV (DC, MD, VA), Austin (TX), New York City (NY), Minneapolis (MN).
You will be able to provide your preference of location and start date during the application process but, we cannot guarantee that we can meet your selection based on several factors including but not limited to the availability and business needs of this role. Finalization on the location and start dates available will be provided to you at the time of job offer.
Responsibilities
• Define and execute a comprehensive research plan.
• Identify best method or mix of quantitative and qualitative methods based on priorities, research questions, timeline, and resourcing.
• Design, conduct, and analyze results from 1-3 studies including usability lab studies, remote research, field studies, and survey design.
• Identify best method or mix of quantitative and qualitative methods based on priorities, research questions, timeline, and resourcing.
Basic Qualifications
● Currently working towards a Master’s Degree in Human-Centered Interaction, Statistics, Psychology, Design, Computer Science, or other equivalent discipline, with an expected conferral date between March 2024 – December 2027.
● Knowledge reviewing user research and data to build a strategic and user-friendly design.
● Creative materials demonstrating past work experience and deliverables (e.g., study plans, reports, portfolio).
● Provide at least two creative materials for Amazon to review. They can be in any format (i.e. website, PDF, slide deck, etc.). Please review the Creative Materials Guidance section below.
Creative Materials Guidance:
• Show your thinking: Include at least two projects indicating the problem you were trying to solve, your design process, early design iterations, the final implemented design. We want to see your approach.
• Pay attention to detail: A submission is a visual story-telling (beginning, middle, and end). Have a clear visual hierarchy, consistent spacing and alignment, and show your intention behind your decision.
• Be customer-centric: Explain who your customer is, their unmet needs, how you validated or invalidated your assumptions about your customer, and how your design addresses their needs.
Preferred Qualifications
• Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
• A passion and capacity to advocate on behalf of our users.
• User research or other experience from a technical field, such as software development, systems management or similar
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.