AIRnyc Community Health Worker (“CHW”)
In neighborhoods across New York City where the rates of poverty and chronic disease are highest, AIRnyc’s Community Health Workers (CHWs) meet people where they live to improve health, connect families to care and build health equity. As New York City emerges from COVID-19, AIRnyc is dedicated to helping people most impacted not only by this pandemic, but by years of structural racism and lack of access to health, justice and economic mobility.
AIRnyc applauds the recent Board of Health’s resolution recognizing racism as a public health crisis. For almost 20 years, AIRnyc has been working to reduce barriers to health in partnership with health care delivery systems, managed care organizations, government, community based organizations and, most importantly, the people we serve.
Background
We are actively recruiting Community Health Workers (CHWs) for the South Bronx. This exciting opportunity calls for people who are ready and able to connect with community members through multiple pathways—both in community settings and remotely in the South Bronx. CHWs will provide one-on-one and family level support related to COVID-19 (vaccination, testing, treatment) while also offering navigation support to health and social care resources in neighborhoods most impacted by the COVID-19 pandemic.
This position is grant funded by the NYC Department of Health and Fund for Public Health of New York, for a program that commences December 1 2021 through July 2022, with the possibility of conversion to a longer term position thereafter, if funding is extended.
Key Characteristics of a Successful Candidate
· You have excellent communication and interpersonal skills and will be able to interact professionally with community groups, social service providers, families, clinicians, patient navigators and administrators
· You are a team player who approaches people with humility and empathy
· You have strong organizational and problem-solving skills
· You are eager to learn new skills
Duties and Responsibilities
The core responsibilities of an AIRnyc CHW may include:
· Conduct outreach, personal and group educational sessions, or participate in activities to engage people who have missed or who avoid traditional healthcare to increase knowledge of available health and social services
· Provide weekly educational sessions covering COVID-19 topics as well as health education and social service navigation
· Offer one-on-one support virtually and in-person at the AIRnyc office or offices of community partners in the South Bronx to screen and provide referrals to services to patients
· Participate in neighborhood coalition meetings to contribute to neighborhood emergency preparedness, community preparedness and to share updates on data and learnings of community needs
· Interview people using techniques that help them find the self-motivation to improve the ways they care for themselves (Motivational Interviewing)
· Provide person-to-person support to help people meet their health goals, promote lifestyle changes, and improve medication adherence
· Document activities, visits, touchpoints, check-ins, assessments, and education sessions and prepare reports on a routine basis and as needed
· Attend regularly scheduled group meetings with other CHWs, community groups, program supervisors, and referring partners and providers
Requirements
· Demonstrated outreach and engagement skills in the community and/or community organizing
· Ability to work independently, be flexible, and handle changing workload with multiple projects and changing priorities
· A strong commitment to engage residents on a personal level and be able to acquire agreements on future health commitment/goals
· Experience using database technology, including the ability organize, enter, and report on data collected
· Flexibility with the changing needs and schedules of families, and flexibility to work some evenings and weekends
· Familiarity with Microsoft Office including Outlook for scheduling
· All applicants must comply with FCNY/AIRnyc vaccination policy. Employees will be required to provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine)
Desirable Skills
· Experience engaging with, coaching, and motivating people who have one or more chronic conditions
· Experience providing mentoring, adult learning, counseling, workshop facilitation, and/or group/community presentations preferred
· Salesforce experience a plus
· Fluency in Spanish
· Bronx residents preferred
Who We Are
AIRnyc is a technology-enabled community-based organization headquartered in the Bronx and working Citywide to improve the health of marginalized New Yorkers. Our Community Health Workforce comes from the communities we serve, neighborhoods with low wealth, high burden of chronic disease, and challenging social needs.
AIRnyc has a 20-year legacy of building trust with vulnerable people. The centrality of trust within our services is a key driver of our mission and will be particularly valuable during the fallout of COVID-19 in the years to come. We have helped thousands of people for health and social needs across the city during the COVID-19 pandemic, linking families to telehealth, pharmacies, food services, benefits, housing support, safety programs for domestic violence, and mental health services for anxiety and depression.
In addition to a supportive work environment, we offer the following comprehensive benefits package designed for the needs of our team-members:
· Generous vacation and sick leave
· Health and dental coverage
· Life insurance
AIRnyc staff members are employees of the Fund for The City of New York (FCNY). FCNY is an equal opportunity employer.
To apply: please submit a cover-letter and resume via email to: tmata@air-nyc.org with the subject: “CHW application”. Visit www.air-nyc.org for more information.
Last updated: 12/9/2021