We are currently seeking Remote Personal Vacation Planners to sell cruises and related products from home by making outbound telephone calls to potential customers. Build rapport with customers to identify travel needs and to increase business leads.
The exempt base earning is $16,500 plus a very lucrative sales commission structure and a 6-month bonus guarantee. Average producers earn between $55K – $60K per year, with top producers earning an average of $90K+ per year. If you have an engaging personality, a passion for sales and are motivated by financial success, we want to invest in you.
- Excellent attendance and punctuality is an essential function of the job.
- Promote cruise sales by initiating telephone calls, acting on leads and/or prospects. Present cruise products and make travel recommendations.
- Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals.
- Maintain customer contact database of new and existing accounts in order to close sales.
- Participate in mandatory training and meetings to stay current with knowledge of products in order to present cruise product features, benefits and pricing.
- Perform other job related functions as assigned.
- Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
Remote Personal Vacation Planner is also open to individuals residing +35 miles from the Miramar, Florida office. (based on authorized states) If you reside within 35 miles of the Miramar, Florida office, we invite you to apply to the inhouse Agent, Personal Vacation Planner opportunity.
Manage CRM (Customer Relationship Management) system, create follow-up appointments and convert leads into cruise reservations. Customer-centric with a focus on relationship building to foster repeat business and referral generation. Work independently in achieving monthly sales and productivity targets.
Education: Minimum High School Diploma or equivalent.
Experience: Inside/ outside field sales experience with proven sales success. Experience developing new business and new accounts with a customer service background.
Knowledge, Skills & Abilities: Results and goal oriented sales professional with excellent verbal and written communication skills sufficient to successfully communicate with customers via telephone. Superior prospecting, presentation and closing skills. Comfort working in an environment requiring achievement of monthly sales targets and goals. Effective time management, organization and multi-tasking skills. Ability to maintain strong working knowledge of cruise products. Good problem solving skills. Ability to work independently and maintain individual lead database. Excellent interpersonal skills. Proficient in Microsoft Office Suite.
Schedule includes working Monday–Thursday; 10:50AM–8:00PM and Friday; 9:00AM–6:00PM. Some weekend/holiday work based on business demands.
Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
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