The primary accountability of the Nurse Care Manager role will be to facilitate and guide patients through the Care Management Program as a key aspect of Patient Centered Care through outreach, enrollment, engagement, education, individualized care planning and self-management support strategies. The CM will focus on improving functional health status and decreasing disease burden while educating and empowering patients to actively participate in their care. The CM will identify patients with relevant population health indicators to enroll in care management services. As a driver of the Population Health strategy, the CM will gather data on the population of focus, stratify relevant metrics/risk factors, and engage patients in comprehensive Care Management. The CM will partner with and guide the Care Coordinator(s) to ensure safe, timely, efficient and effective transitions of care for patients – both within and outside of the primary care practice.
Basic Qualifications
Education & Experience
- Minimum of Associates Degree in Nursing, BSN preferred
- Clinical experience preferred
Knowledge, Skills and Ability
- Possess a professional, positive, team-oriented attitude
- Ability to communicate well with others through written and verbal interpersonal communication skills
- Ability to perform routine assignments independently
- Demonstrate attention to detail and organizational skill
- Demonstrate strong assessment skills (professional, situational & clinical)
- Possess knowledge/expertise related to Chronic Care Management
- Ability to lead and engage in Motivational Interviewing techniques
- Ability to multi-task and prioritize with minimal direction
- Demonstrate critical thinking skills and emotional intelligence in the workplace
- Demonstrate patient-centric model of care delivery and customer service
- Uphold the mission, values, and principles of the organization
- Create and maintain a positive, team-based culture
Licensure, Certification or Other Requirements
- Registered Nurse licensed in the State of Vermont (without restrictions)
- Good standing with Vermont State Board of Nursing
CHCB employees enjoy comprehensive benefits including:
– Medical insurance with $600 annual wellness perks
– Monthly stipend for those with alternate health insurance
– Flexible Spending Account and Dependent Care Account
– Excellent Dental and Vision coverage
– Life insurance, AD&D, Short Term/Long Term Disability, Accident Insurance, and Critical Illness Insurance
– 401K via Vanguard, as well as fiduciary services via Morgan Stanley (Employer contribution of 3% of your annual salary after 1 year of service regardless of personal contributions)
– Continuing Education funds for licensed applicable roles; pooled departmental funds as allowed for other roles
– Generous Accrued CTO in addition to 8 paid annual Holidays (6 fixed, 2 floating)
– Employee Assistance Program available to all household members
– Local discounts and perks at fitness, restaurants, and local businesses!
