The Monroe County Learning Hub Coordinator will lead the program with the vision, values, guiding principles and strategic plan of the organization. The coordinator will provide a supportive, nurturing, structured and positive environment that embraces the concepts of social and emotional growth. The coordinator will carry out all job responsibilities with fidelity and accountability to the agency’s mission. The program coordinator is responsible for overseeing all aspects of the program (i.e., processes, procedures, initiatives, including hiring staff, managing the budget).
- Schedule program work, oversee daily operations, coordinate the activities of the program and set priorities.
- Hire, train and be a motivating mentor to staff.
- Develop and maintain strategic partnerships with Monroe County DHS; facilitate regular check-ins to support alignment and shared vision.
- Compose and share program overview materials that outline relevant information for all stakeholders (i.e., students, staff, and partners)
- Develop a structured program with expectations and a daily routine for students and staff.
- Create an environment that is emotionally and physically safe for clients and staff.
- Collaborate with program caseworker to review intake referrals.
- Provide 1:1 weekly supervision with staff.
- Review and approve monthly calendar with Enrichment Coach.
- Conduct biweekly team meetings to answer questions and remedy concerns.
- Facilitate team meetings to discuss the needs and progress of individual students and share strategies that foster engagement.
- Assign students to appropriate Academic Navigator and Caseworker, as needed.
- Monitor and approve program expenditures.
- Create and nurture effective communication within the program and organization.
- Build a strong team through open communication and by collaborating on decision-making responsibilities.
- Initiate and set program goals based on the organization’s strategic objectives.
- Maintain and track student data; input data into database.
- Review, synthesize, and report out on program measures and indicators of success (e.g., employment numbers, program attendance, etc.)
- Continuously supervise students to ensure a safe, non-threatening, nurturing environment where students can thrive.
- Participate in EnCompass events and trainings, as requested.
- Attend all required professional development opportunities, as determined by Program Administrator.
- Perform other duties assigned by the employee’s supervisor.
KNOWLEDGE, SKILLS AND ABILITIES:
- High-level management and leadership skills
- Knowledge of current research and practices related to child welfare
- Possesses the ability to develop and enhance programs
- Effective communication skills, particularly as they relate to the managing of partnerships and the supervision of staff
- Adaptability, self-motivation, and organizational skills
- Close attention to detail and ability to work well under pressure
- Strong interpersonal skills, including excellent written and verbal communication
- Strong conflict resolution and problem-solving skills
- Cost control and budgeting skills
- Teamwork and motivational skills
- Unyielding commitment to students, families, and the EnCompass mission
- Excellent judgment and student-centered mindset
- Effective communication skills, particularly as they relate to the development of trusting relationships with students and families
- Ability to collaborate with others from diverse backgrounds
- Collaborative approach to service delivery and conflict resolution
- High standards of professionalism in all aspects of performance
- Flexibility and creativity in developing and delivering services and programs
- Familiarity with current research in social-emotional learning, developmental relationships, and restorative practices
- Proficiency with Microsoft Office and Smartboard technology
- Minimum – Bachelor’s in school counseling, social work, education, or related field; 3 years of experience working with the child welfare system
- Preferred – 3-5 years of experience with program leadership and/or staff supervision; training in Therapeutic Crisis Intervention (TCI)