Description-Under the direction of the Associated Director of Integrated Behavioral Health Services, the Manager of Low Threshold Behavioral Health Services provides administrative and clinical oversight and supervision of the walk-in service and the ARWP (Addition Recovery and Wellness Program), provides clinical and administrative supervision to other assigned staff, and provides direct clinical services to clients. This position also coordinates services with AAC public health sites, supervises staff placed at these sites, is a member of the MAT team and ensures a continuum of care into behavioral health services. This position has a key role in assuring that ACO quality measures are addressed and that the services under their management keep pace with the evolving healthcare delivery system.
1. Provides direct services to clientsProvides intake / diagnostic evaluations for clients, using established therapeutic processesProvides substance use disorder assessment and enrollment for clients, using established therapeutic processesProvides short-term therapy to BH clients, using established therapeutic processesProvides long-term therapy to BH clients, using established therapeutic processesProvides couple/family therapy to BH clients, using established therapeutic processesProvides group therapy to BH clients, using established therapeutic processesProvides crisis intervention, using established therapeutic processesProvides on-call / crisis service coverage as required, and according to department standardsAdheres to NASW Code of Ethics
2. Administrative and Clinical Oversight and Supervision of the BH Walk-in ServiceProvides clinical and administrative supervision to the Behavioral Health Clinician, the lead clinician for the BH Walk-in ServiceProvides oversight of the daily operations of the BH walk-in serviceProvides service coverage, as required
3. Administrative and Clinical Oversight and Supervision of the Addiction Recovery & Wellness ProgramProvides clinical and administrative supervision to the Addiction Recovery CoordinatorProvides oversight of the daily operations of the ARWPProvides collaborative leadership to foster and support the integration of the ARWP and the primary care Medication Assisted Treatment (MAT) programming and servicesThrough the supervision of the Addiction Recovery Coordinator, provides quality assurance oversight of the program services, and ensures that the program services meet the funding requirements and compliance standards in accordance with the Department of Public Health Bureau of Substance Addiction Services (BSAS) guidelinesAssists the Addiction Recovery Coordinator with grant management functions, such as grant funding and license renewal applications, and by serving as a supervisory liaison between the program / BH department and BSAS, and by serving as a supervisory point person for funder site visitsAssists the Addiction Recovery Coordinator in representing the program services to organizations, networks and stakeholders
4. Provides administrative oversight and supervises staff placed at Fenway/AAC public health sitesOrient and supervise community-based case managers who bridge services between public health and clinical sitesManages grant that funds community-based MAT case managersAdministratively supervises Ryan White Part A Public Health Social WorkerCreates and maintains effective working relationships with public health site staffEnsures collaboration and assists in developing and enhancing a continuum of care for clients of public health programsFacilitates low threshold team meeting
5. Provides training and supervision to assigned staff following Fenway Health policies and proceduresInsures that assigned staff receive a comprehensive program orientationTrains assigned staff regarding the full range of their responsibilitiesProvides ongoing guidance and supervision to assigned staffProvides yearly written evaluations of assigned staff following agency evaluation guidelinesIn collaboration with the associate director of integrated services makes employment-related decisions regarding assigned staff within the scope of defined authority and following established agency and program guidelinesSupports and continually improves the provision of professional, comprehensive, and effective clinical services for all BH clients
6. Participates in Activities Designed to Maintain and Enhance the Quality of the Behavioral Health Department’s Programs and ServicesParticipates in department management team meetingsAssists the associate director of integrated services with program development and practice innovation initiativesAssists the associate director of integrated services in the oversight of the quality and effectiveness of the low threshold behavioral health servicesParticipates in health center quality teams when assignedActs as a liaison between the behavioral health department, the medical department, and other agency departments as neededParticipates in other health center initiative and committees as assigned
7. Meets Agency Participatory ExpectationsSuggests and participates in continuing quality improvement effortsAdheres to all agency and departmental policies and proceduresParticipates in quality assessment and improvement activities as requestedAdheres to the highest principles of patient and client confidentialityAdheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situationAttends all required meetings, in-services and professional trainingsAttends all regularly scheduled research meetings, trainings, forums and pertinent FCH staff meetingsMaintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activitiesServes on agency committees and in professional organizations when requested
8. Performs other duties as related
We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.
Requirements-Graduate level degree in mental health or social services fieldIndependent clinical licensure in MassachusettsMinimum of 5 years post independent licensure experience in providing direct client careMinimum of 2 years clinical and administrative supervisory experience within outpatient settingsMinimum of 2 years of clinical and administrative supervisory experience of substance use disorder treatment programming, preferredStrong interest in, or experience with providing low threshold behavioral health servicesAbility to work as part of a teamExperience working with an ethnically, culturally and racially diverse work staffAbility to work harmoniously with diverse groups of individualsFlexibility, adaptability, and ability to multitask required