Our nurses are the heart and soul of Fenway Health. Every day, they work tirelessly to ensure that our patients receive compassionate, high-quality care. As a Registered Nurse, you will be based at Fenway Health’s outpatient clinical headquarters, located just steps away from Fenway Park. As a Registered Nurse (RN), you will hold ultimate responsibility for providing nursing care to patients and their caregivers in a variety of settings at Fenway Health. These responsibilities include utilizing the nursing process and providing comprehensive and compassionate patient-centered care based on evidence-based practice, practice-based evidence, and best practices. As an RN, you will work closely with the primary care provider (PCP) and other healthcare and community team members to promote safe and coordinated care delivery.
Principal Duties and Responsibilities
- Collaborates with the patient’s PCP, specialist providers, and other members of the care team to improve patient outcomes through a patient-centered care plan incorporating patient engagement and education to promote health and prevent injury, illness and disease exacerbation.
- Provides competent, compassionate nursing care based on the nursing process, clinical reasoning, objective scientific principles, and the patient’s subjective experiences.
- Conducts virtual and in-person nurse assessment and triage to assess the severity of the patient’s health concerns using approved protocols and algorithms in a manner that provides patient dispositions to emergency or urgent care, clinic provider appointments, and clinic nurse visits within the scope of the licensed practice.
- Implements the patient-centered plan of care, evaluates outcomes, and regularly communicates the plan of care, patient status, and progress toward goals with the PCP, patient and other care team members.
- Influences appropriate utilization of healthcare resources by helping to coordinate patient care, encouraging patient involvement in disease management and wellness programs, and conducting follow-up care for acute care or psychiatric admissions, emergency department visits, specialist visits, and sub-acute / rehabilitation care stays.
- Coordinates preventative services for the defined population including, but not limited to, education, preventative medications, vaccinations, testing, and referrals.
- Documents patient information accurately and in a timely manner in the EHR.
- Promotes a compassionate and therapeutic environment that is responsive to the unique patient and caregivers and extends to members of the care team.
- Assures a sensitivity to recognize, appreciate, and incorporate individual differences and preferences in the provision of culturally competent care for the patient and with the care team.
- Participates in daily operational activities necessary for a safe patient and team environment.
- Participates in planning, implementing, and monitoring nursing goals and objectives consistent with the Fenway Health Strategic Plan.
- Attends clinical and administrative meetings and participates in committee functions and activities as nominated or assigned.
- Adheres to organizational and departmental policies and procedures in collaboration with other departments and in accordance with state, federal, and organizational guidelines.
- Demonstrates the ability to work independently and as an effective healthcare team member.
- Demonstrates initiative and commitment to continuously improve services and processes that positively impact patient care and organizational goals.
- Demonstrates a positive attitude with patients and establishes collegial relationships with the internal and external healthcare team members, agencies, and healthcare facilities.
- Demonstrates initiative and commitment to continuously improve services and processes that positively impact quality and utilization of care.
- Education: Bachelor’s degree level or higher in nursing is preferred.
- Current Massachusetts Registered Nurse (RN) license degree required.
- Current CPR certification required
- Two (2) years of experience in ambulatory, hospital, or public health nursing is preferred.
- Effective interpersonal and communication skills and ability to work harmoniously with diverse groups of individuals is required.
- Experience working in an ethnically, culturally, and racially diverse environment is required.
- Authentic interest in LGBTQIA+ and community health is required.
- Proficient in the use of the computer and associated software, i.e., MS products is required.
- Experience with working within a complex healthcare system with multiple product lines is preferred.
Working Conditions and Physical Requirements
- OSHA Category 1: involves exposure to blood, body fluids, and/or tissues
- Physical Requirements
- Regularly required: sitting; using hands to manipulate objects/tools/controls; reaching with hands and arms; talking; hearing
- Frequently required: lifting and/or moving up to 10 lbs.
- Occasional required: lifting and/or moving up to 25 lbs.
- Vision abilities required: close vision, distance vision, peripheral vision depth perception, ability to adjust focus
- Noise Level: usually conversational
- Required: ability to work a standard 37.5 hour work week and rarely, a work day may require a shift up to 12 hours
We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.
LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply