American Progress has an opening starting in January 2021 for a Special Assistant to join the Development team. The Special Assistant will be an integral part of the Development Operations unit and work closely with front-line fundraisers to provide support for a robust fundraising program in a fast-paced environment. This individual will be responsible for handling Salesforce database entry, reporting, and audits; serving as the first point of contact for donor inquiries; and liaising with the Executive and Finance teams on administrative matters, among other activities. This position is ideal for a well-organized, detail-oriented professional who is either beginning a career or is an experienced administrative support professional in nonprofit fundraising and who is committed to a progressive policy agenda.Responsibilities:Demonstrate exceptional customer service; serve as the Development team’s primary point of contact for donor and internal staff inquiries; and deftly handle or elevate questions as appropriate.Accurately record donations and payments received by the Development team and other departments in the database daily.Produce gift receipts, disclosures, and acknowledgement letters for all donations in a timely and accurate fashion; prepare invoices on an as-needed basis; draft new acknowledgement templates annually; draft other donor correspondence as requested by the Vice President, CEO, and Senior Director of Development.Perform scheduled and ad hoc database activities, including report generation, data audits, and data entry.Provide daily administrative support to the Vice President of Development.Provide administrative support to the Individual and Corporate Giving units, including scheduling, event planning logistics, and meeting preparation.Maintain current documentation for the position’s business processes.Perform other duties as assigned.Requirements and qualifications:Bachelor’s degree or relevant experience.Prior experience with Salesforce or other customer relationship management databases, such as Raiser’s Edge.Demonstrated commitment to precision and detail.Outstanding communication, interpersonal, and customer service skills, with an emphasis on timeliness.Prior experience in a development department or scheduling for a senior professional is a plus.Commitment to American Progress’ mission and a broad progressive agenda.Demonstrated proficiency with Microsoft Word, Outlook, and Excel.Prior experience with Confluence is a plus.Prior experience with online donation platforms—Engaging Networks, Salsa, Luminate Online, etc.—is a plus.Demonstrated flexibility and eagerness to learn.Ability to occasionally work evenings and weekends as needed.Demonstrated ability to follow instructions and ask clarifying questions.Ability to take initiative, work independently, and work as a member of a team.Ability to prioritize, multitask, and meet deadlines in a fast-paced environment.Ability to maintain confidentiality.This position is budgeted for $40,000. American Progress offers full and competitive benefit packages. Candidates from diverse backgrounds are strongly encouraged to apply.