Chrysalis House Case Manager

Overview:

This is a full-time, 12 month position with a pay range of $19.00- $23.00 per hour.

The Chrysalis House Case Manager will be assigned pregnant or parenting clients from both the residential and non-residential tracks of the Transitional Living Program. This position will provide intensive case management, including basic and independent living skills assessment, training, referrals, and other supports as needed, as well as assist in implementing the parenting training and engagement across the TLP Program. This is a (12) twelve-month, full-time position.

EXAMPLE OF DUTIES:

Develop, coordinate and facilitate parenting skills curricula, incorporating CYS philosophy and effective teaching approaches;
Curriculum development
Implementation oversight
Documentation
Impact measurement
Quality assurance
Staff training
Crisis intervention and response
Outreach, Screening, Intake and Assessment
Coordination, development, implementation, ongoing assessment of client’s case management needs, service and plans
Referral readiness, information and facilitation
Case specific youth advocacy
Transporting program participants, as required and consistent with agency policies
Other duties as assigned

ESSENTIAL FUNCTIONS INCLUDE:

Is able to manage the environment in order to provide a safe and supportive residential program through mediation, role-modeling and positive interaction with Chrysalis House residents;
Possesses sound problem solving and decision-making skills;
Maintains clear professional boundaries;
Is able to work evening hours and weekends;
Understands and promotes strength-based service delivery (youth leadership, asset development);
Is skilled in case management techniques and interventions;
Is familiar with the homeless/runaway youth service system and community resources;
Maintains accurate and up to date client records

EMPLOYMENT GUIDELINES:

Candidate must:

Adhere to ethical conduct
Demonstrate professionalism i.e., timely, dependable, responsible, flexible
Be non-judgmental and respectful
Model principles of inclusion and tolerance
Be youth centered and positive
Be family friendly
Establish effective working relationships with supervisor and co-workers
Develop positive relationships with all key stakeholders
Have strong literacy skills (i.e., reading, writing, comprehension)
Have excellent communication skills (verbal and written)
Conduct research and apply best-practices and evaluation methods
Effectively promote knowledge and skill development and positive behaviors
Provide leadership and/or work independently as requested

Candidate must possess significant knowledge of –

Adolescent development including: positive youth development, asset development, risk reduction and protective factors
Youth serving systems
Community resources
Client advocacy

CULTURAL SENSITIVITY:

The Center delivers services to youth and families from many racial, ethnic, cultural, social and life style groups. We value differences in people and strive to understand diverse cultures, ethnic origins, sexual orientations, abilities and beliefs. To this end, all staff are required to attend professional development trainings and to continually enhance their understanding of cultural diversity.

Staff are expected to respect and honor cultural and human diversity. The annual Performance Appraisal provides an opportunity for staff to evaluate how they are integrating culturally competent practices into their everyday work.

QUALIFICATIONS:

A minimum of a Bachelor’s degree in human services, education or a related field; and (3) three years’ experience or an equivalent combination of education, employment and life experience. A Master’s degree is preferred.

In addition to the above, it is mandatory that candidates meet the following criteria prior to hire:

Authorization for the agency to obtain driving record information
Proof of a satisfactory physical exam within the last 12 months including a PPD and annually thereafter.
A valid driver’s license
Regular access to a motor vehicle
Automobile insurance at the level of $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage

PHYSICAL REQUIREMENTS:

Candidates must be able to be autonomously mobile in order to provide the required services.

COMPUTER SKILLS RECOMMENDED: