The Nurse Informatics Specialist is a nurse who is responsible for the assessment, planning, training, implementation, evaluation and optimization of clinical informatics projects. S/he serves as the primary interface between the clinical teams and the information systems teams to ensure multi- and inter-disciplinary project coordination. S/he is knowledgeable about clinical process and practice, relevant regulatory mandates, and principles of quality/safety improvement. Her/his projects are planned and implemented using evidence-based practices for understanding, guiding and delivering responsible care.
- Evaluate and optimize clinical software utilizing established standards and protocols incorporating end user feedback.
- Work with subject matter experts to gather specifications for the purchase, development, and installation of clinical systems.
- Evaluate and implement user requests for special enhancements to clinical systems and develop solutions.
- Analyze and document workflows that involve complicated clinical and technical exchanges. Identifies novel ways to bridge the gap between clinical departments and Information Services Department.
- Identify potential process-specific problems and work collaboratively with clinical and operations staff to mitigate or resolve risk and improve quality and safety.
- Research, document, and facilitate resolution to issues reported by end-users. Test clinical software per guidelines and develop test scenarios.
- Develop and follow project work plans and lead initiatives to support change management across the organization.
- Assess how users are progressing with their use of clinical applications, and develop optimization/training to further develop user proficiency, adoption and satisfaction.
- Provide ongoing end-user support and training in the clinical information systems applications via classroom, phone, remote access or one-on-one training sessions.
- Develop and maintain systems’ role-based training materials, assessments, curriculum and competencies.
- Observe and document real-time use of the EHR and other clinical information systems. Propose improvements to existing workflows based on identified challenges, best practices and industry standards, and collaborate with key staff members to redesign workflows based on these recommendations.
- Review and document current state workflow, complete training GAP analyses, propose improvements to the training curriculum to address identified gaps.
- Manage and control complex multi-departmental or organization level projects.
- Provide project status reporting to organizational leadership and ensure action items are completed.
- Mentors staff to maintain a high standard of content and consistency while acting as a professional role model.
- Provide input into the Westside Family Healthcare Strategic Plan objectives and work with leadership and subordinates to ensure their accomplishment.
MINIMUM OBJECTIVE QUALIFICATIONS:
1. Master’s degree in nursing.
2. Current and active RN license.
3. Minimum five years’ experience in clinical practice.
4. Minimum two years’ experience in clinical informatics or information technology.
5. Prior committee and/or project focused work.
PREFERRED OBJECTIVE QUALIFICATIONS
1. Master’s degree in nursing informatics.
2. Three years of experience in an ambulatory setting.
3. American Nurses Credentialing Center (ANCC) – Nursing Informatics.
4. CPHIMS or CAHIMS.
Important personal characteristics for this position include integrity, dependability, leadership, self-control, attention to detail, concern for others, stress tolerance, achievement orientation, adaptability and cooperation. Travel is primarily local during the workday. Office hours are between 8 a.m. and 5 p.m. on weekdays. The FLSA classification of this position is exempt.