Job Brief:
Maintains online relations with customers by organizing and developing specific customer-relations programs. Provides short- and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data.
What is the role of a Social Media Marketing?:
You should have a solid understanding of how each social media channel works and how to optimize content so that it is engaging on those channels. The goal is to gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap.
Responsibilities:
• Set up and optimize company pages within each platform to increase the visibility of company’s social content.
• Moderate all user-generated content in line with the moderation policy for each community.
• Create editorial calendars and syndication schedules.
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.
• Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
Requirements and skills:
• Proven working experience in social media marketing or as a Digital Media Specialist
• Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Adequate knowledge of web design, web development, CRO and SEO
• Knowledge of online marketing and good understanding of major marketing channels
• Positive attitude, detail and customer oriented with good multitasking and organisational ability
• Fluency in English
NOTE:
THIS POSITION IS ONE YOU WILL CREATE FOR YOURSELF. WE ARE USING THIS INTERNSHIP AS A VESSELL TO GROW INTO A FULL TIME PAID POSITION.